Our Policy

Risk Disclaimer
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  • إخلاء المسؤولية عن المخاطر

Risk Disclaimer

You shall be subject to disclaimers (available by hyperlink) that made by service provider, and to the other disclaimers contained in this user agreement and other policies applied by service provider, which we encourage you to access and to read carefully. As well as, you represent and warrant to the company that you have sufficient experience and knowledge take decisions regarding purchases from them. You also expressly acknowledge that you are solely making all your own decisions regarding purchases and / or sales, while Alfa Gold Company or service provider does not make any recommendation about such purchases and / or sales. As well you expressly acknowledge that Alfa United Gold Co. shall not bear any liability or responsibility within respect of those risks, for which you have the sole responsibility. Those risks including but not limited to risks associated with products’ price volatility, particularly precious metals. Under certain market or other conditions (referred to technology or other disruptions), you may not be able to liquidate the purchased products or, liquidate the purchased products at prices acceptable to you.

Risks

Coins and bullions investments are not exempted from all investments involving risks. As the value of bullion coin is affected by many economic factors, including but not limited to bullion current market price and coins perceived scarcity and other factors. Other factors may include quality, current demand, and general market sentiment. On the light of the aforementioned, gold bullion and coins can go down as well as up in value, therefore, their investments are not suitable for everyone. And since all investments, including gold bullion and coins, can decline in value, then you have to be very aware and understand them, and to have adequate cash reserves and disposable income before considering a gold bullion or coin investment.

Indemnification

You shall indemnify Alfa United Gold co. and its associates, directors, officers and stakeholders and hold them harmless from and against any or all costs, damages, expenses, liabilities or obligations, including but not limited to reasonable attorneys’ fees, that you may result out of, or in connection with

A. Any breach of any representation or warranty you made to Alfa United Gold co. and its associates; or

B. Any failure from your side in conformity with this agreement or policies adopted by us.

Liability limitation

You are subject to the limitations of liability contained in User Agreement, the Disclaimer and other policies applied by the associate company. Notwithstanding such limitations of liability, In the event that the company is determined to be liable to you in connection with any transaction between the company and you pursuant to User Agreement, the liability of the company to you shall be limited to the greater of

A.The amount, if any, that you paid in such transaction or

B.US$100

Otherwise, and in any event, the company shall not be liable for any consequential, exemplary or indirect damages.

Privacy

Privacy Policy (Available by Hyperlink) is adopted by Alfa United Gold Co. and its associates, which you are encouraged to access and to read carefully.

Other policies

The Disclaimer, the Privacy Policy and the Ordering Policy and Procedures has been adopted by Alfa United Gold Co. or its associate company and it shall have the right, adopt other policies from time to time in respect of the website and your use of the website, as well as purchases from, and sales to, the company. All these policies may be amended or terminated, at any time and from time to time, by Alfa United Gold Co. or its associates and such amendments and such terminations will take effect when posted on the website. You shall be subject to such policies, with which you hereby agree to comply upon purchasing from, making sales to or ordering from Alfa United Gold Co., whether by telephone, via website or otherwise.

Termination

Either the company or you may terminate User Agreement, with or without cause, at any time by written notice to the other party. The termination of User Agreement

shall not affect the rights and the obligations of Alfa United Gold Co. & its associates and you with respect to the period prior to the termination.

Default Rights & Remedies

In case if you fail to fulfil your obligations toward the related company, the company shall have all rights and remedies, pertained to it by law, equity or otherwise, including but not limited to the rights and remedies under User Agreement to refer your account to a collection agency or a lawyer for collection. Nevertheless, the delay or failure on the company part in exercising any of its rights remedies shall constitute as a waiver of that right or that remedy and no single or partial exercise by the company of any right or any remedy shall preclude other or further exercise of that right or that remedy or the exercise of any other right or any other remedy.

Market Loss Policy (Ask to ask policy)

When purchasing from the company, once they have issued a confirmation number, the price is locked in for you and cancelling transaction after that will make you liable for whatever loss happens due to market fluctuation. Any deficit between the price at which they sold to you and the current market spot price, is your responsibility only if your item(s) is cancelled or returned. That amount will be charged to you, plus a 5% of the transaction amount as cancellation fee. That is their Market Loss Policy. Any market gain on cancellations shall remain the property of the company. In addition to the other rights and remedies available to the company, in the event of any failure by you to comply with User Agreement, the company may, without limiting its other rights and remedies, suspend or terminate your account. The suspension or termination of your account shall not affect your obligations under User Agreement and the Ordering Policy and Procedures. Alfa United Gold will not be responsible under any conditions for any loss occurred due to Gold Price fluctuations at any court of Law in the State of Kuwait or any country.

Costs & Expenses of Collections

In case if the company decided to take any action against you to enforce your obligations under User Agreement, including but not limited to turning your account to a collection agency or a lawyer for collection, you shall pay all of the costs and the expenses incurred by the company, including, but not limited to the reasonable attorneys’ fees, in connection with such action.

Choice of Law

If any disputes arise between the two parties in respect of your use of this website, such disputes shall be resolved according to the laws and regulation applied in the United Arab Emirates.

User Communications

Any message you send to the company via email, post, letter, voice mail , WhatsApp or other transmission relating to your use of this site, other than an actual order of merchandise, shall be and remain the company’s property, and they shall not be limited or restricted in any way in its use, promotional, commercial or otherwise. However, we or our associate companies will not use your full name in any such promotional use without your permission. You also agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We and our associates save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.

Legal Notices

Under no circumstances shall Alfa United Gold Co. be liable for any indirect, special, incidental or consequential damages of any kind, regardless the form of action, whether in contract, damage (including negligence), strict product liability or otherwise, even if we have been advised regarding the possibility of such damages. If you have any questions, please do not hesitate to contact via our email info@alfagoldkwt.com

Amendments

Alfa United Gold Co or associates may amend User Agreement at any time by posting the amended terms on the website. Except as otherwise provided in the User Agreement, the amended terms will become effective automatically 30 days after their initial posting on the website. User Agreement may not be otherwise amended except by written agreement between the company and you.

Discloser of Risks:

Trading in precious metals (bullion investments) is not suitable for all, and it contains many risks that may face the client whether individual, company, financial institute, or bank. The client shall take into his/her consideration the below mentioned risks, and shall be aware of the risks before signing agreement:

1.The company is using an automated computer system through which the client may log into his/her account via investment platforms specialized for the online trading of precious metals. This automated system may be corrupted for a period of time due to any irregular reason which may prevent both parties from completing the required deal and may result in loss of service or reduce its execution speed. If the client encounters any technical problems from his side, the company recommends the client to give instructions required to complete a deal via recorded phone call to the relevant department to avoid losing the opportunity to fix the required prices, as this paragraph is not included within the company’s responsibility.

2.The company recommends the client to deal with his/her username and password carefully and to never disclose it to anyone. The company shall not be liable for the discloser of the username and password due to the client’s negligence. Alfa Gold Co. also recommends the client to inform the company immediately upon suspicion of any account breakthrough which may affect negatively on the deals existing on the client’s investment platform.

3.The company recommends the client to keep the account settlement records on his/her personal PC, as the company’s electronic copies of such records may be damaged for several reasons. It is worth mentioning that the company prints and copies the account records as per their rule, as well as keeping all the clients’ information in huge databases saved aside to avoid its loss, and the loss of any such data is only a temporary issue that should be declared by the company.

4.Alfa United Gold Co. will not share any percentage in profit or loss of the client.

5.Alfa United Gold Co. will not be held responsible for any nature of loss due to price fluctuations for buying and selling of Gold at any court of law in and out of the State of Kuwait under any conditions.

Entire Agreement

User Agreement sets forth the entire understanding between the company and you with respect to the subject matter of User Agreement. If you have any questions with respect to User Agreement or your rights and your obligations under User Agreement, send your questions via email directly to our associates or to our email address info@alfagoldkwt.com.Acknowledgment

By creating an Account with Alfa Gold Co., the Customer acknowledges having read, understood, and agreed to these Terms and Conditions.

First Party: Alfa United Gold Jewelry Company W.L.L. Registered in the Commercial Register under No. 361509 on 20/9/2015 License number:2015/3660 Civil Entity Number:530046 Signed by the Authorized Signatory Authority Mr. Hassan Raza Bhatti

Second Party:

Mr./Mrs.

C.I.D #

Nationality:

Mobile #:

Address:

Signature :